Always by your side

Support that continues after delivery.

Request assistance, report an issue or discuss an improvement with the Bushanab team.

Choose a channel

How can we help?

Use the channel that best matches your request. Include the system name and a clear description so we can respond efficiently.

@

Email support

Best for detailed issues, screenshots, enhancement requests and project documentation.

support@bushanab.ae →
WA

WhatsApp support

Best for quick guidance, urgent clarification and arranging a follow-up conversation.

Start WhatsApp chat →
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Enhancement request

Share a new idea, workflow change or module requirement for an existing solution.

Submit a request →
Help us help faster

Information to include in a support request.

A clear request helps us understand the context and reproduce the issue.

  • Your name and organization
  • The system or module involved
  • What you were trying to do
  • What happened instead
  • The approximate date and time
  • A screenshot with sensitive information removed
  • How urgently the issue affects the operation
Continuous improvement

A delivered solution can keep getting better.

We support system refinements, workflow adjustments, interface improvements, new reports and additional modules as operational needs evolve.

Request an enhancement